Shipping policy

At ROYVYN, we are committed to delivering quality streetwear and fashion essentials directly to your door. Please review our shipping information below to understand how we process and deliver your orders.

1. Order Processing Time

All orders are processed after payment has been successfully confirmed.

Processing time: 2–5 business days.

Please note that processing times may vary during product launches, holidays, promotional events, or periods of high order volume.

You will receive a confirmation email once your order has been placed and a shipping notification with tracking information when your order has been dispatched.

2. Shipping Times

Estimated delivery times depend on your location and the shipping method available for your order.

Standard Shipping: 7–15 business days
International Shipping: 10–25 business days

Delivery estimates are not guaranteed and may vary depending on the destination, carrier delays, customs processing, weather, and other circumstances outside our control.

Please note: Processing time is separate from shipping time. Your order may require both processing and transit time before it arrives.

3. Shipping Costs

Shipping costs are calculated and displayed at checkout based on your delivery address, order size, and available shipping options.

Any applicable shipping fees will be shown before you complete your purchase.

From time to time, ROYVYN may offer promotional shipping discounts or free shipping on qualifying orders.

4. Order Tracking

Once your order has shipped, you will receive a shipping confirmation email containing tracking information, when available.

Tracking updates may take several business days to appear after your package has been dispatched.

If your tracking information has not updated, please allow a reasonable amount of time for the carrier to process your shipment.

5. Shipping Destinations

We ship to locations supported by our fulfillment partners and available shipping carriers.

Shipping availability may vary depending on the product and destination. Available shipping options and any applicable restrictions will be displayed at checkout.

Customers are responsible for providing accurate and complete shipping information when placing an order.

6. Incorrect Shipping Information

Please double-check your shipping address before completing your purchase.

ROYVYN is not responsible for delivery issues caused by incorrect, incomplete, or outdated shipping information provided by the customer.

If you notice an error in your shipping address, contact us as soon as possible. We will do our best to assist you, but changes cannot be guaranteed once an order has entered processing or been shipped.

7. Delayed or Lost Packages

While we work with our fulfillment partners and shipping carriers to provide reliable delivery, shipping delays may occur.

If your order is delayed, please check your tracking information first. If the package has exceeded the expected delivery timeframe or appears to be lost, contact our customer service team.

We will work with the relevant shipping carrier or fulfillment provider to investigate the issue and determine the appropriate resolution.

Delivery dates are estimates and are not guaranteed.

8. Customs, Duties, and Taxes

International orders may be subject to customs duties, import taxes, or other fees imposed by the destination country.

Unless otherwise stated at checkout, customers are responsible for any applicable customs charges, duties, or taxesassociated with their order.

Customs processing may also affect delivery times.

9. Multiple Items in One Order

If your order contains multiple products, items may be shipped separately depending on inventory location, fulfillment arrangements, and supplier availability.

You may receive more than one tracking number or package for a single order. This does not necessarily mean that any item is missing.

10. Damaged Packages

If your order arrives damaged, please contact us as soon as possible.

Include your order number and clear photographs of the damaged packaging and product so we can review the situation and help determine the appropriate resolution.

For information about damaged, defective, or incorrect items, please review our Return & Refund Policy.

11. Changes to Shipping Policy

ROYVYN reserves the right to update or modify this Shipping Policy at any time. Any changes will be posted on this page with an updated "Last updated" date.